Privacy Policy

Who we are

We are House of Joslyn (Pty) Ltd.

This Privacy Policy describes how your Personal Information is used, collected and shared when you visit or purchase from House of Joslyn.


What Personal Data we collect and why we collect it

We collect information from you when registering on our site, placing an order, doing surveys or subscribing to our newsletter.

When browsing on our website we may receive information regarding which products you’ve recently viewed. IP address and browser type.

When placing an order or registering on our website you may be asked to provide us with Information including your email address, First & last name, phone number, Billing address, shipping address, credit card/payment details and optional login details, username & password.

Credit/Debit card information is not stored on our database.


This information will be used for the purposes listed below:

  • Sending you information regarding your account and orders
  • Responding to your requests this includes refunds and complaints
  • Setting up your account for our store
  • Improving our store offerings and customer service
  • Sending you marketing messages if you choose to receive them
  • To administer surveys and promotions


If you create an account with Us we will store your name & surname, address, email and phone number. Which will be used to populate the checkout for future orders.


What we share with others

We share your information with third parties who help us provide our orders and store services to you. Our courier services will receive this information which  includes name & surname, shipping address, email address and phone number.



No method of electronic storage, or method of transmissions over the internet is 100% secure. Your Personal Data is important to Us, and we strive to use commercially acceptable means to protect your data.


Links to other websites

Our site may have links to other websites that are not operated by Us. We advise you to review the Privacy Policy of every site you visit, if you click on a third party link.

This site is not intended for individuals under the age of 18.



We may update this Privacy Policy, for example changes to our practices or for legal, regulatory, or operational reasons.



If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.


Contact us

If you would like to make a complaint or have any questions, Please contact us by email or by mail 94 Parkdene street Ravensmead 7493, Cape Town WC, South Africa.

By using our site you consent to our Privacy Policy.

Shopping cart0
There are no products in the cart!
Continue shopping